Question: How well do I need to know QuickBooks to attend the conference?
Answer: There are no prerequisites for attending the conference, but the conference is not intended to teach QuickBooks basics. We discuss troubleshooting and supporting QuickBooks and products that integrate with QuickBooks. The more you know QuickBooks the more you will get out of the conference.

Question: I already know a lot about QuickBooks. Should I attend?
Answer: Absolutely! Each year we design the conference to increase your knowledge of QuickBooks. Over 80% of our attendees have previously attended our conferences or seminars. We add new topics about the latest versions of QuickBooks and new products that integrate with QuickBooks. Even if you're already a QuickBooks expert, this conference will provide you with an opportunity to increase your knowledge, establish contacts with other consultants, learn how to grow your revenues and enhance your reputation with your clients. You will also earn up to 24 CPE credits.

Question: Is the conference a hands-on workshop?
Answer: No. We use a "big screen" presentation method. The workbook that you will receive includes detailed screen shots of most of the information that is presented on the big screen. You are welcome to bring your laptop to the conference, but please note that you are responsible for keeping your laptop secure.

Question: What is the conference schedule each day?
Answer: The conference begins at 8:00 AM. Full coffee service including danish/muffins will be provided. The morning break will occur around 10:00 AM. A hosted lunch will be provided from 12 PM to 1:15 PM. The afternoon break will be at approximately 2:00 PM. The conference will conclude at 5:00 PM. On Thursday November 10th, PayCycle is hosting a Cocktail Party at the conference hotel (7:30-10:00pm). All attendees are invited.

Question: Can I ask questions during the conference?
Answer: Absolutely. We feel that everyone learns more when students ask questions. The instructor might not be able to go in depth for each question due to time, but every attempt will be made to incorporate questions into the material. Time permitting, we will offer a Q&A session at the end of each day. After you register for the conference, you will receive a confirmation email that will include a Web site link where you can submit your question(s) for your instructor. These questions will be answered at the conference.

Question: Will you be offering this conference again?
Answer: The conference is an annual event. Sign up for our mailing list to be sure to receive future seminar and conference flyers.

Question: Can I receive CPE credits for attending the conference?
Answer: Yes. We offer 8 CPEs for attending each day. The Sleeter Group, Inc. is registered with the National Association of State Boards of Accountancy (NASBA). Please note you must sign in each day at at each break out session in order to receive your CPE certificates.

Question: What CPE "Subject Matter" category does this conference meet the criteria for?
Answer: Credits (through NASBA) are in the subject area of "Specialized Knowledge & Applications".

Question: Do you offer CPEs for Enrolled Agents?
Answer: Yes. We offer 8 CPEs for attending each day for Enrolled Agents. We are registered with the Internal Revenue Service for Enrolled Agents.

Question: What materials do I receive at the conference?
Answer: A conference workbook will be mailed to you in advance of the conference. You are welcome and encouraged to bring the workbook to the conference. The workbook is designed with step-by-step instructions and easy to follow screen shots. Sample data files for the workbook will be posted on our Web site after the conference. Some optional Sleeter Group resource products will be offered to attendees at special discounts.

Question: How do I register for the conference?
Answer: You can register by any of the following methods…

Register online
Call us toll free at 888.484.5484
Mail your check to: The Sleeter Group, 7950 Hillsboro Court, Pleasanton, CA 94588
Fax your request to us toll free at 866.484.2974

*Please have a credit card number and expiration date available. We accept Visa, MasterCard, American Express, or Discover Card.

Make checks payable to The Sleeter Group. If you are mailing your payment, please include your email address so that we can email your confirmation and CPE certificate.

Question: Will I receive a confirmation of my registration?
Answer: As soon as we process your registration, we will e-mail you a confirmation. Please bring the confirmation with you.

Question: Can I register at the Conference?
Answer: We recommend that you register in advance - we sold out last year and expect to sell out again. However, if you must register and pay at the door, you will be welcome if there is room. We cannot guarantee that we will have sufficient workshop materials but we can ship them to you after the conference. We recommend that you call us the day before to inquire if there is space. Please try to arrive no later than 7:30 am to register at the door. It is helpful if you bring a completed registration form and payment with you.

Question: Do you have a money-back guarantee?
Answer: Our conference is 100% money-back guaranteed! If you decide that this conference is not right for you, notify a Sleeter Group on site representative on the first day of the conference. Return your conference workbook and let a representative from The Sleeter Group know that the conference was not a good fit for you. We will issue a full refund within 10 business days.

Question: Are there discounted sleeping rooms available?
Answer: We have reserved a room block at the rate of $79/night at the Tuscany Suites & Casino hotel. The weekend rate for the conference is $109. You must indicate that you are with The Sleeter Group to receive these rates. This is an all suites hotel, so each room is very spacious. Note that the hotel has a 72 hour cancellation policy. To make a reservation, call 702.893.8933 or or visit their Web site at www.tuscanylasvegas.com.

Question: What is the best airline to use to get to the conference?
Answer: The official travel agent for the conference is Archer Travel. They have negotiated discount rates with a number of airlines for the conference. Contact Archer at 866-456-9247 (PST). If you book your airfare with Archer, they will be happy to book your conference sleeping room at the conference hotel.

Question: I am not able to attend the conference at this time. Are the conference materials available for sale?
Answer: Please contact us directly to inquire if the current year's conference materials are available for purchase. Another resource we recommend is the Consultant's QuickBooks Reference Guide.

Question: Will I be given information about The Sleeter Group's Certified Consultants Network at the conference?
Answer: Yes, we will distribute information about becoming Sleeter Group Certified. However, you can read all about the program now on our Become a Consultant Page.

Question: Will your products be available for purchase at the conference?
Answer: Yes, you will have the opportunity to preview and purchase our products at the conference. Your order will be shipped following the conference. You will receive a conference discount which will be good for 30 days. We offer free shipping on any products you order within 24 hours of the conference.

Question: What is your cancellation policy?
Answer: You must cancel in writing by October 26, 2005 you will receive a full refund, less a $25 administrative fee (per person). Cancellations after October 26, 2005 will receive a seminar credit of equal value. This credit will be good for one year. Cancellations after November 3, 2005, or No Shows, will NOT be eligible for a refund or seminar credit.

Question: I need Introductory training, what do you have available?
Answer: We certify consultants in QuickBooks and provide one to one training. Please visit our Find a Consultant Web Page. We also offer a QuickBooks textbook and other resource products - all are available on QuickBooks Resource Products Page.

Question: I am an accountant, but I'm new to QuickBooks. Is this conference for me?
Answer: To get the most out of this conference, a good working knowledge of QuickBooks is ideal. Rather than being a QuickBooks "how to" seminar, the emphasis is on troubleshooting, learning the new QuickBooks versions and sharpening your skills as a consultant. You will learn a great deal in the conference, even if you do not know QuickBooks that well - but this conference is geared towards accountants and bookkeepers who have been working with clients on QuickBooks.

If you have a question that is not answered here - please email your question to info@sleeter.com