QuickBooks 2011 R10 Released

Written by Charlie Russell

Intuit has released the QuickBooks 2011 R10 update for the U.S. version of QuickBooks. Lots of little bug fixes and changes. Please note that I have not had the opportunity to check or confirm each of the issues listed here. At the time I’m writing this the release is available as a manual update from the Intuit support web site. I would expect this to be released as an automatic update within a week, if all goes well.

Here’s what is being changed. Some of the notes may be a bit cryptic, that is because the information from Intuit is too brief or cryptic itself. Often they’ll say something is “improved” or “changed” without specifying HOW it was improved or changed.

General Changes

  • The account is now correctly filled when writing a check to a vendor if the “Automatically Recall last transaction for this name” preference is enabled.
  • The confirmation dialog to record your changes to to the check now correctly appears after changing a payment that is linked to a check.
  • QuickBooks should no longer display unrecoverable error 14461 13861 when duplicating a row in the Add/Edit Multiple List Entries window.
  • QuickBooks will no longer display the error “0 non-inventory records have been saved” when duplicating a row in the Add/Edit Multiple List Entries window.
  • You can now edit transactions flagged to email without adding a duplicate email to the Send Forms list.
  • Changes made to a sales order template with the Backordered and Invoiced columns selected to print, will now be saved.
  • The Help for Report Center will now display corresponding help content when launched and the “About saving credit card information link” topic has been updated.
  • The error 1334 should now only be seen when updating from R1. It should not happen if you are updating from R3 or Later to the latest release.
  • Some customers will have an icon that allows them to perform a 1-Click Upgrade to a newer QuickBooks version. This is in place of needing to download and install the new version after purchase. It happens automatically as part of the purchase process.
  • The Clear Quantities button on checks written Purchase Orders will now correctly clear the quantities and free up the received quantities on the PO.
  • QuickBooks will no longer crash when a sales transaction is edited and saved using the “Save” button.
  • Loan Manager and Cash Flow Projector should now work if you have Internet Explorer 9 installed. This has been a problem since IE9 was released (see the article at http://www.sleeter.com/blog/2011/03/quickbooks-and-internet-explorer-9/). One added note – I tested this on my system, and I still get the error, so at least for some people, this problem isn’t fixed.
  • QuickBooks will now print deposit slips correctly when a custom payment method is used.
  • Automatic update is no longer defaulted to until the terms and conditions have been accepted.
  • With Online Banking, the Bank URL, Fee Website and Support URL are no longer missing in the “Contact Financial Institution info to request PIN” screen.
  • Time Tracker access points have been removed. This produce was discontinued awhile ago.
  • Emailing reports now works correctly.
  • The calculation for shipping estimates in the USPS shipping manager has been updated in Shipping Manager.
  • QuickBooks will no longer allow users with view only access to Receive Payments to save any edits made.

Company Setup

  • If you create a new company file and choose “Rental” as the industry, the tax line assignments that are automatically created have been updated.
  • The “Add People or Products and Services” feature has been improved. No word as to what exactly has been improved here, unfortunately.


  • Tax tracking types will now show up correctly when viewing the Payroll Summary by Tax Tracking Type report in Excel.
  • Paychecks are now excluded from the Deposit Detail report.
  • QuickBooks will no longer print Company Contributions in the taxable section of the paystub when they are actually not taxable.
  • QuickBooks will now properly update the pin vault when the E-File and Pay pin is changed.
  • QuickBooks will now display the correct quantity when the QTY column is added to the Transaction by Payroll Item report.

Intuit PaymentNetwork

  • When credits have been applied to an invoice before it is sent, Intuit PaymentNetwork now presents the net amount (not the gross) as the default amount to be paid online. Credits applied after the invoice was sent are not reflected in the amount to be paid unless the invoice is re-sent.
  • Instead of using Sync, you can now download payments received via Intuit PaymentNetwork directly into QuickBooks 2011. You see a list of payments, with under- and over-payments flagged, and can choose which to record. QuickBooks marks the invoices “paid”, records receipt of payment, and optionally records the bank deposit. To access this open the Online Services/Online Solutions menu, select Intuit PaymentNetwork, click Download Payments, and sign in with your PaymentNetwork password. Note that this has been available in QuickBooks 2012 for awhile now.

Annoying Notice

Here’s something new – a minor annoyance if you are working with multiple copies of QuickBooks on your system. I updated my Enterprise V11 installation on a computer that also has Enterprise V12 on it. I get this window:

I know that I did this, and it is very unlikely that someone would update QuickBooks 2011 on a system with QuickBooks 2012 without knowing it. Besides, you can’t open the 2012 version of a company file with the 2011 product, so you can’t hurt anything. So why add this notice? I guess if I have a 2011 version of my company file around that it could be an issue, but that is rarely a problem as far as I’ve seen. Fortunately, you can turn this message off…

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About the author

Charlie Russell

Charlie Russell has been involved with the small business software industry since the mid 70's, and remembers releasing his first commercial accounting software product when you had an 8-bit microcomputer with one 8 inch floppy disk drive. He has a special interest in inventory and manufacturing software for small businesses. Charlie is a Certified Advanced QuickBooks ProAdvisor with additional certifications for QuickBooks Online and QuickBooks Enterprise, as well as being a Xero Certified Partner. Charlie started blogging about QuickBooks in 2008 (Practical QuickBooks) and has been the managing editor and primary writer for the Sleeter Report since 2011. Charlie can be reached at charlie@ccrsoftware.com

Visit his CCRSoftware web site for information about his QuickBooks add-on products. He is also the author of the California Wildflower Hikes blog.


  • The new “minor annoyance” is intended for those typical users ‘network’ users who had someone else update their QuickBooks to the newer version (12) but left 11 on there for some reason and now Administrators have complained that people are opening the older version and working on the original file (which was left in tact) since they upgraded using a fully verified back-up (a ‘best practice’ in my humble opinion) and so the User is now working in the old file in 12 while everyone else is working in the newer version on the newly converted file……….oops, can you say ‘missing data’ in the supposed-to-be-live file.

    An ounce of prevention is worth a pound of cure…..of course this warning will probably be ignored by the user and worse yet, they will even check the box ‘to not display it again’. A month of Sundays from now someone will finally realize that one specific user’s data is missing and the “&$$*” will hit the fan.

    Still the same thanks Charlie for writing an excellent article and bringing us upto date, as always!


  • Regarding the Intuit PaymentNetwork, I set up the automatic request for payment directly from that website, so I don’t have an invoice in my system for each request. Do you think Download Payments will work if I don’t have an invoice?

    • Mindy, I’m not sure how that would work. At this time I generate my invoices in QuickBooks and then download the IPN payments to those – so I haven’t tried what you are suggesting.

  • I suspect this is part of a new method I am told about in releasing updates to current QuickBooks Users. The method I was told is that the update is downloaded in the background. Some messaging will encourage a user to “upgrade” for a fee. With the upgrade they plan to keep both the old version and the new version working. I am not sure of all the details, but I can only imagine this is the result (if only partially) of that plan.

  • Installed R10 and now getting crashes when I close the window I’m working in, after entering text descriptions, making changes to existing text or closing a report window.

    When I close the window I’m working in, it (sometimes) crashes and asks me if I want to send the crash info the Intuit.

    It never crashed before no matter what I did. I may go back to R9.


    • I’m not having that kind of problem, but my installation situation is most likely different than yours.

      If you did an “update” (which is most likely) I would suggest thinking about uninstalling and then downloading the complete install package from the Intuit support web site. Sometimes the patch programs don’t do as good a job as a full installer. It sounds like you have some damaged program components.

      • Sadly the full installer is at R8… you have to still add R9 or R10 separately.

        I’ve uninstalled and installed with the full installer (R8) and then added manually R9.

        BTW I added R10 manually to R9 previously. I always update manually!!!!

        So far no problems with R9 back again.


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