QuickBooks 2012 Overview

Written by Charlie Russell

QuickBooks 2012 is Coming! Set for release later in September, QuickBooks 2012 contains a significant number of new features, as well as improvements to existing ones. Some additions have me very excited and are very welcome. FIFO inventory, Serial/Lot Tracking, Lead management, free local attached documents, and much much more! This article will list the major changes that I’m aware of, with details to come in future articles.

PLEASE NOTE that much of this is based on information from an early release candidate of QuickBooks 2012 – it is possible that some features may vary from what is described here. Also, this applies strictly to the U.S. editions of QuickBooks in the Windows environment.

Keep your eye on the QuickBooks and Beyond blog over the next few weeks as I release a series of articles that go into more detail on the new and improved features. This article is a summary of what we will see.

An interesting trend I’m seeing here is an increased emphasis on inventory, particularly if you are using QuickBooks Enterprise. Also you will see a number of improvements specifically aimed at accounting professionals.

As far as I can tell at this time, there are no price changes for the 2012 release. ProAdvisors should be getting their copies mid September, the general public in late September, and it will hit the mass market retailers in October (please note that these timeframes are tentative and may change). Update: the Intuit QuickBooks Accountant product price goes up $100 (this is, essentially, “Premier Accountant Edition”, but they changed the name awhile ago. Thanks to Ruth Perryman for pointing that out.

One last caveat – Intuit doesn’t always do a good job at getting the word out on what new features are included in the various editions and versions of QuickBooks. Some features are found in all versions other than Pro, some are only in the Accountant versions, some are only in Enterprise, and other combinations. I try to point that out when I know, but at this early point I might be a bit off on some of the features. My apologies in advance…

New Features

Inventory Center: This is a major new feature. We’ve had customer centers, vendor centers, even report centers, but inventory hasn’t been a big focus. Inventory takes a front seat now, with it’s own “center” that provides you with access to many features that have been scattered about. I’ll note that some people aren’t as excited as I am about this, but that may be due to my strong interest in inventory management. This feature is not available in Pro. For details, see my article at http://www.sleeter.com/blog/?p=1350

Document Center: This is a MAJOR CHANGE in philosophy for QuickBooks. Attaching documents to your transactions/lists is available FREE if you are storing your documents locally. There have been many, many calls for this. You still have all the paper clip icons, you still have a document center, you still have integration with scanners – but you don’t have to pay the monthly fee if you store documents locally. In addition you can now drag and drop documents into your file, from your computer system or from Outlook messages. Great!

Global To-Do List: The “To Do” list has been pumped up – now you have new features, and it is accessible from many new locations in the program. They are getting closer to making QuickBooks be a mini CRM product. You can specify actions to take, priorities, and much more.

Lead Center: Another shot at moving towards a mini-CRM functionality. A new “Center” is added to manage Leads – contacts who aren’t yet customers. You can easily convert them TO a customer, but they don’t clutter up the customer list until that time.

Calendar: This is a nifty feature, a calendar that will let you see your To Do’s, invoices and bills coming due or past due. Also what transactions you entered on a given date. I think I’m going to find this very useful

Create Credit Memo from Invoice: They’ve added a way to create a credit memo when you are in the Create Invoices window, which is very helpful. There actually are several “one click transaction” options here in a “Create” menu item.

Contributed Reports: QuickBooks has numerous reports, and you can modify them to fit your needs. Don’t you ever wonder about what kinds of reports OTHER people might be creating that would be helpful to you? This is a feature in the Report Center that lets you share your report templates with everyone else, and be able to download reports that other people have developed.

Batch Timesheets: This allows you to process multiple vendor/employee time sheets in a batch. You can create one time sheet that can be used for multiple entities.

Updated Features and Improvements

Some of these “updates” could be considered “new features” – I’m not always sure how to classify some of them.

There are a lot of minor changes that you will see in the icon bar and various menus. Some things are renamed, some things are moved to a new location, some things have been dropped, and there are new items and new menus. Lots of small changes that I won’t list – but I do find that it is a hassle for people who have to support QuickBooks when Intuit moves things around, particularly when they don’t tell us about the changes!

Express Start is an improvement on the “new company file setup” routine. Instead of going through the “interview” there is a quicker way for you to set up a new company file.

Improved Excel Integration is available – I’m not sure if this is an “update” or a “new feature”. There are a couple of things going on here that you will like if you work with Excel and QuickBooks data. First – if you export an Excel report and then make changes to it such as fonts and added information, you can save this as a template so that if you export that same report later, your modifications will continue to the newly exported report. In addition, you can update the data in your report from Excel itself without having first open the QuickBooks company file. Very nice!

Improved Help and Search adds a search box to the task bar which lets you search for help as well as searching for information in your file. The help window has changed and hopefully will show you more relevant information more quickly. Also note that the Intuit Community feature is not enabled by default when you create a new company file, unlike before. In fact, the option to Show Live Community isn’t even found in Preferences any more. The search feature has also been improved, which I’ll go into later.

Condense Data is the new name for Clean Up Company Data and there are multiple changes. You can now select how Inventory information is condensed, and more transaction situations are covered. The Accountant products and Enterprise will have additional features that I describe later. For more details, see my article at http://www.sleeter.com/blog/?p=1570

Features for Accountants

If you purchase QuickBooks Accountant 2012 or QuickBooks Enterprise Solutions for Accountants then you get a bunch of new features. This, along with the new ProAdvisor program and web site, indicate that Intuit is working on providing new features to help accounting professionals. According to Jacint Tumacder, Intuit’s Product Manager for QuickBooks Accountant, there are three goals here. Help Accountants be more efficient, grow practices, and get more value.

Accountant Center: OK, Accountants, now you get a center of your very own! It’s about time! This is a new “home page” for accounting professionals that pulls all of the different features that you need all into one compact window. This provides you with easy access to the Client Data Review, QuickBooks Statement Writer, bank reconciliations, memorized reports, and much more. You can customize it to add the features you are interested in. Tools like Reclassify Transactions are right there, instead of being buried.

QuickBooks Statement Writer replaces Intuit Statement Writer. It is the same product (with some small improvements) – but now it is not sold separately, it is included in the Accountant products (and renamed). And they raised the price on QuickBooks Accountant 2012 to cover this.

Period Copy may be a huge boon to some people, although I am still investigating the details to see if I like the results it gives. This gives you the ability to create a company file that drops transactions outside of a date range. That is, you can create a file that has only transactions for one particular year. Thinking of IRS audits? This may help! For more details see my article at http://www.sleeter.com/blog/?p=1570

Create From Existing File allows you to create a new company file from an existing one, that has many of the list and preference settings.

Improvements to Accountants Copy completes the full integration of the Client Data Review and the ability to apply vendor and customer credits. These didn’t go back to the client before, now they do. My thanks to Laura Madeira for pointing this one out.

File Manager Improvements include the ability to create (and restore) a backup copy of the Client List and Password Vault. This can be used to transfer information to other workstations as well. There is a new information tab

Features in Enterprise

BIG BIG CHANGES HERE if you are an Enterprise user, particularly if you have subscribed to the Advanced Inventory option (which is available for an additional fee). In the past, Advanced Inventory primarily provided Enterprise users with the ability to manage multiple locations for inventory.

Enhanced Inventory Receiving: This is huge. This is worrisome. I’m going to be talking about this one in great detail. The big worries here is that if you decide to take advantage of this feature it can change prior period financials and the option is not reversible, you can’t change your mind later. What is it? This allows you to separate the receipt transaction and the bill for an item. It might not sound like much, but it solves some big problems for some businesses. I’m just worried that people will jump in without understanding the impact. For more details see my article at http://www.sleeter.com/blog/?p=1303

Automatic Price Markup is going to be very popular – lots of people have been asking for this. You can choose if you want to have QuickBooks change sales prices automatically when the cost of the item changes. Also you have more control over how the “cost” field is updated. You can set a global preference, and you can set overrides for individual items. Big improvement here! For more details see my article at http://www.sleeter.com/blog/?p=1330

Images in the Item List: People have asked for this, Intuit is starting to listen. You can add an image of your product in the item record, through the Inventory Center. Nice – but so far as I’ve found at this point you can’t add that image to an invoice or other document (maybe I haven’t looked in the right places?). See more about this at http://www.sleeter.com/blog/?p=1350

Increased capacity for Price Level Lists: In Enterprise they have changed the limit of Price Level Lists up from 100 to 750, which will help some people. But I think that people with huge number of price level lists may be getting themselves into trouble…

Find & Select in Sales Forms: This is a nice improvement that you might not notice. Before 2012 you had this in Inventory Adjustments, where you could click the add multiple items button and get a window that let you easily find and select several items. In 2012 you now have the find & select option (same thing, just renamed) in the item dropdown in your sales forms, so you can find items more easily, and add multiple items quickly. A very nice improvement.

Physical Inventory Worksheet filter by site: If you have been using Advanced Inventory, this is a nice improvement.

More multi-user activities: More functions that you can perform in multi-user mode instead of switching to single user – set a closing date, make deposits, change list sort orders

Features in Advanced Inventory Only:

  • FIFO Inventory: Wow, this was surprising. Now you can elect to cost your inventory by FIFO instead of Average Cost. Lots of people have been clamoring for this. I have some concerns relating to auditing this, but on the surface it looks good and easy (and you can reverse the decision). There are a number of cautions about this, as I go into in this article: http://www.sleeter.com/blog/?p=1372
  • Serial or Lot Number Tracking : Note I say “or” – you can choose one or the other. I view this as the first step for the features. There are things that I would like to see added here, but for a starting point this looks pretty good. I do have some cautions about workflow and how you can control this, as I’ll go into in another article. You can enter your serial numbers, and use them in adjustments and sales/purchase documents. Alternately, you can specify lots of your item, and sell from specific lots. See my articles on Serial Number Tracking and Lot Tracking .

Mobile/Online Applications

There isn’t a real need for Intuit to roll out online and mobile applications for QuickBooks in conjunction with the release of QuickBooks 2012, so we aren’t seeing a lot of new things at this time. There is one big one, though.

Salesforce now has a web/mobile integration product that works with QuickBooks. If you are a fan of the Salesforce CRM product, this could be exciting. There will be two versions (Group and Professional), and it will work with Quickbooks Pro, Premier, Enterprise and Online. More on this next week.

You May Have Already Seen This?

There are some features that will be new to some people but not to others. Why? Because of the QuickBooks Plus Subscription program that I’ve written about before. Here are some features that were released earlier in the 2011 program as a part of the Plus subscription, that you might not have seen before. Plus subscribers and members of the ProAdvisor program have already seen these. Note, though, that in some cases there have been some additional improvements from what the Plus/ProAdvisor users have seen before.

Batch Invoice for Time and Expenses improves the work flow if you are invoicing multiple customers for billable time and expenses. I talked about this feature in this article on the 2011 R6 update.

Memorized Transactions were changed slightly in the 2011 R6 Plus update, mostly a wording change. That is showing up in all 2012 versions to, along with a new “how often” option of every two months. In addition, the “one click” menu (“Create” in windows like Create Invoices has an option to memorize the transaction.

Transactions on the History Pane was also added in the 2011 R6 Plus update. So now everyone gets it. The History Pane has two tabs now, instead of one. More information is available there (again, see the 2011 R6 article for screen shots).

No Company File Open Window: If you had the 2011 R7 Plus update you saw that additional information was added to the No Company Open window, such as the file size and last date modified. One thing added then that I overlooked – the ability to edit the company list directly from this window. I like this improvement, now everybody gets it.

QuickBooks for Mac

Here is a brief list of the changes in the Mac version. Please note that I have not had my hands on this release myself.

  • Redesigned Forms: Customer History panel has been added.
  • Add Online Transactions in Batches instead of one at a time.
  • Improved Search.
  • Progress Invoicing.
  • Item descriptions can now be seen on forms.
  • Bank Reconcilation converts with your export to the Windows version of QuickBooks.
  • Miscellaneous: There are a number of navigation, color, keyboard shortcuts, organizational changes to improve the user interface, based on user requests.

Should I Upgrade?

That is the question that I’m always asked each year. Should I upgrade to this new release? My typical answer to this every year is that you go ahead and purchase the upgrade, but that you should probably wait awhile before actually moving your business over to the 2012 program unless you strongly need the new features. Why? Every year we find that there are bugs in the first release, and you don’t want to be the person who gets caught by one. Wait a month or two – see if people are running into errors –  there will probably be some updates that will resolve the problems fairly soon.

Also, I have concerns about some of the features, where they either might not be the right fit for some kinds of businesses or that the impact of using these new features might not be fully understood by people choosing to use them. Particularly in some of the new inventory features. I will have articles on these features later this month, where I’ll outline my concerns and cautions.

Having said all of that, I’ll note that I’ve been running the program for awhile now without any issues in QuickBooks itself. It seems pretty stable, but I don’t use all features as heavily as some businesses.

 So, hold on to your hats (or your keyboards?), here comes a long list of articles that goes into the important new and improved features in more depth, over the next several weeks. Let me know which features are the most important to you so that I can push those articles up higher in the list!

I would like to thank Laura Madeira (ACS) and Kim Amsbaugh (Intuit) for all of their help in preparing this material.

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About the author

Charlie Russell

Charlie Russell has been involved with the small business software industry since the mid 70's, and remembers releasing his first commercial accounting software product when you had an 8-bit microcomputer with one 8 inch floppy disk drive. He has a special interest in inventory and manufacturing software for small businesses. Charlie is a Certified Advanced QuickBooks ProAdvisor with additional certifications for QuickBooks Online and QuickBooks Enterprise, as well as being a Xero Certified Partner. Charlie started blogging about QuickBooks in 2008 (Practical QuickBooks) and has been the managing editor and primary writer for the Sleeter Report since 2011. Charlie can be reached at charlie@ccrsoftware.com

Visit his CCRSoftware web site for information about his QuickBooks add-on products. He is also the author of the California Wildflower Hikes blog.


  • Charlie, very nice overview of the new 2012 features, thanks. I look forward to reading your detailed analysis of some of the new features, esp. related to the new inventory and data management capabilities.

  • Great primer. Can’t wait to get the 2012. Any idea if they have added the ability to print out ‘Bills’ like they look on the screen like you can for ‘Invoices’? I always find a need for this when I’m at a client who doesn’t necessarily have the original document available for viewing. The Journal view of a Bill just doesn’t do it justice. I’ve used a demo version of ‘Snag-it’ that does what I need but it would be much easier if I could just do it right from QB.


    • Thank you, Murph/Bill. I’m still fine tuning – still finding things that I hadn’t noticed before, and still getting conflicting statements from Intuit on some other things (Document Management may have some more interesting info coming out if I’m right). All the rest of the articles coming are going to look at just one (or a few) features in more depth. As with any “R1” release, there are a few bumps that are turning up. I think that they already have R3 in progress (that is speculation on my part)…

  • Wow – I haven’t seen ‘anything’ (or heard a peep in any blogs) from Shannon Tucker in a month of Sundays…(a few months back he didn’t even return my voice mail) so I was beginning to think he must have retired to a trout stream (catch-n-release only of course) in those Colorado mountains without so much as a ‘cell phone’ (only an emergency locator beacon).

    Maybe he just has been ‘working so hard’ that he is way to busy to blog, bleep, tweet or such unlike the rest of us foolish souls!


    • Hey Bill! I’ve been blogging and tweeting as much as ever, but you’re right — haven’t been as involved in other venues recently. Hope to step back into that again soon. As to the missed callback, I’m very sorry about that — please call or email me anytime.

  • The inventory features are the ones I’d like to see reviewed before the rest, ideally with some differentiation between Advanced Inventory features and “standard” inventory features.

  • I keep hoping/waiting for Intuit to make some “basic” improvements and fixes.
    Just a few of the items on my wish list.

    1)Add option to prevent negative inventory
    2)Disable the default “Billable?” check mark on the Enter Bills screen.
    Why am I forced to uncheck this every single time?
    3)Add average unit cost to Item List
    4)Add average unit cost when Item was sold to Modify Reports menu (the average cost that was posted to the general ledger).
    5)Change inventory unit costs on reports from 2 decimals to 5 decimals.
    6)Ability to print the Enter Bills screen.
    7)Assign default Accounts Receivable accounts to each customer.
    8)Horizontal scroll bar at the bottom of Invoices/Sales Orders/Purchase Orders. We have many custom fields that cannot be seen and have to be constantly resized manually.
    9)Add option to not print zero balance/qty items on inventory reports.
    10)”Fix” sales tax by assigning tax rate to Ship-To address/customer, not bill-to address/customer.
    11)Improve User Roles, and how users have access to data and reports. Current User Roles options are way too inflexible.
    12)Add ability to “allocate” inventory to a Sales Order.
    13)Improve the Sales Order Fulfillment Worksheet. This feature is so promising, but just falls flat.
    14)Fix the bug where Microsoft Japanese Language Pack creates corrupted/missing data in QB.
    15)Fix the bug with memorized reports becoming corrupted.
    16)Fix the bug with Sales Orders and Purchase Orders when the Backordered Qty is added to the Template, the column widths can no longer be adjusted.
    17)Fix the Item display so you can see the entire Description of the Item on Sales Orders, Invoices, etc. When adding Items, you can only see part of the description.
    18) Add Item description to many reports, such as Sales by Item Summary, Profitability by Product, etc.

    These are a few I can think of right now.

    • Cliff,

      Thanks for posting that list of tweaks. I’ve requested several of the same for several years — some seem so easy and so obvious that I can’t believe they still aren’t there.

      My #1 requested tweak in Enterprise is to allow us to create invoices from the Sales Order Fulfillment Worksheet. I was very excited to see the worksheet a few years ago but this missing piece has made it a 100% unusable feature. We print Sales Orders at the time of order so the receiving department knows who incoming products are for. Even if we didn’t, isn’t is called a “Fulfillment” worksheet? It does everything EXCEPT let you fulfill an order (the only way to fulfill an order is to invoice it, which it doesn’t allow!) — instead, it only lets us re-print the sales order, so that we can take our stack of printed sales orders and pull them up in QB one at a time to convert them to invoices to fulfill the order.

      The other items from your list that we HIGHLY desire are:
      2)Disable the default “Billable?” check mark on the Enter Bills screen. — This is our #1 most annoying thing about daily use of QB — all day long we are unchecking that box!
      3)Add average unit cost to Item List
      6)Ability to print the Enter Bills screen. — Quit making me using screen capture!
      7)Assign default Accounts Receivable accounts to each customer.
      9)Add option to not print zero balance/qty items on inventory reports. — also, add this option to the Physical Inventory Worksheet report — we have 3,000 items in our item list, but only 200 in stock, so we are forced to export to Excel to filter out the non-stocked items before printing.
      10)”Fix” sales tax by assigning tax rate to Ship-To address/customer, not bill-to address/customer.
      — PLEASE! We have numerous multi-location customers that we are forced to set every location up as their own unique customer ONLY due to this sales tax restriction. We’d highly prefer to make each location a “Job” of the Parent Account, both for reporting purposes and also because the corporate office sends a single check paying invoices for multiple locations. When set up as Jobs, we can enter the parent account on the Receive Payments screen and receive for all invoices at once. As it is, we need to enter the same Check in “parts” manually broken up for each “Customer”.
      12)Add ability to “allocate” inventory to a Sales Order.
      13)Improve the Sales Order Fulfillment Worksheet. This feature is so promising, but just falls flat. — DITTO of what I wrote above! It is VERY PROMISING and we’d use it EVERY DAY, but as it is currently it only ADDS steps to our process! The of a “Create Invoices” button would allow us to use the great worksheet!
      16)Fix the bug with Sales Orders and Purchase Orders when the Backordered Qty is added to the Template, the column widths can no longer be adjusted.
      18) Add Item description to many reports, such as Sales by Item Summary, Profitability by Product, etc. — We have customers who ask for purchase reports — these QB reports are PERFECT for that EXCEPT that they give the customer NO DESCRIPTION of what they bought. Unless they know the part number, we need to export to Excel and manually type in a basic description.

      • Actually, for #10 above, while assigning Sales Tax to Ship to’s would also solve our issue to some extent, what I really meant was to allow us to assign Sales Tax to JOBS. This is what is forcing us to set up our separate locations as unique customers (We often can’t use ship-to’s for locations because reporting by ship-to is nearly non-existent — we generally set up a unique Job per ship-to).

    • Cliff, I can’t remember if you are using Enterprise or Premier, I don’t have that in my records on you.

      Best I can say is that if you send notes to Intuit on these things, they do listen. However, they prioritize things based on the total number of comments/complaints, so if a lot of people aren’t making noise about something, it is lower on the list. There are a bunch of things they’ve done recently that are user-driven updates. But, there are many, many things that still remain to be done.

      #4, you can get the asset value of the item sold in the transaction journal, but you only see that on some reports, probably not where you want.

      #11 – are you using Premier or Enterprise?

      #12 – “allocate” as in “make not available to other orders”?

      #17 – how long of a description? I hae some fairly long ones and I can see all, but I haven’t used the entire lenght that is available.

      • Charlie,

        We are using Enterprise and Advanced Inventory.

        I believe I have sent all my issues/requests to their Product Suggestion/Bug Report link. Some more than once, such as adding the Average Unit Cost to the Item List. How simple can that be? It think it is a no brainer that it belongs on the Item List. It is these “little” simple things that Intuit seems to often miss/skip over.

        For #12, yes, allocate means assigning all/some of the onhand quantity to a Sales Order, and making the allocated quantity unavailable to other Sales Orders.

        For #17, I made a mistake. It is the Item Number that does not fully display (not the Description as incorrectly wrote).
        The Invoice/SO/PO templates only display 23 characters (sometimes 25 depending on font/letter/numbers), when the Item length is 31 characters.
        This pic shows the problem.

        It seems so simple for Intuit to fix this bugs/annoyances, but it seems to go unnoticed and unfixed. I cannot believe Intuit intentionally designed the Invoice/SO/PO to cut-off the end of the Item Number. I have to assume this is a bug and got past the quality control dept. But getting it fixed is like pushing a 2 ton bolder uphill!

        Intuit is a $3billion company with 8000 employees and Quickbooks is one of their top products. I sit and wonder how these little bugs/annoyances can go on and on and on without being fixed. Instead of rushing to get the latest bells and whistles to market, they need to focus on the little bugs/annoyances that make us everyday users/customers scratch our heads wondering what Intuit was thinking.

        • Thanks, Cliff.

          For #17, the dropdown list works the same in that regards, but there is a new feature there that you may find useful. There is a new “Find & Select Items” option in the dropdown list that opens a window that lets you more easily find and search for items. And in that window you can see the full item ID. I have that feature on my list to write about, but there are so many that it might not show up here for another week or so. Also, you have the option (in your current product) to use the Ctrl-L and Ctrl-U shortcuts to use the item list to find items quickly. I wrote about that in this article: http://www.sleeter.com/blog/2011/02/improved-list-selection-when-creating-invoices-in-quickbooks/

          I’m not defending Intuit as far as not changing this, I’m just pointing out other options you have to work around that issue.

  • Charlie,
    Thanks for the great overview. There are a number of features I can’t wait to try out myself! It feels like Intuit is *starting* to listen to customers and include highly requested features. They’ve included a nice list of significant features this year as opposed to what felt like primarily a list of tweaks the last few years.

    • Chris, they’ve been listening, but sometimes implementing things takes time. And, they had a huge push the last few years on mobile/web stuff. Also, what they think is important isn’t necessarily what I think is important. I’m encouraged to see them doing a lot of stuff in inventory this year. Too bad so much of it is in the extra charge “Advanced Inventory” feature, but that doesn’t surprise me.

  • Charlie,

    I’m personally glad to see 750 price level lists, although I don’t see why they don’t just make it unlimited in the Enterprise version. Since Quickbooks is missing some advanced functionality such as quantity pricing and contract pricing, we use price levels as a way to program a particular customer’s quantity or contract price into the system, if it applies to the customer. So, if a customer buys 20 items from us, but they receive a discount on one particular item due to quantity or special negotiations, we set up a price list for just that one item for that one customer (to keep track of this, we simply use the Customer’s Name as the Price List name). It would be much cleaner to simply have either quantity price breaks or a “pricing” tab in the Customer’s profile where we could specify a list of item numbers and prices which would be used just for that customer, but Quickbooks doesn’t support it.

    • Chris, I won’t go into a lot of detail on this one, but per-customer pricing, quantity pricing and some other similar things need a different approach than the price level lists. Expanding it to be unlimited would create some problems given the way it is organized – they need a totally new pricing structure to cover a bunch of things.

      • Charlie, I agree with you that a whole new approach would be beneficial to improve customer-pricing flexibility. I’d love to see a well thought out way to specify quantity pricing or specially negotiated “one-off” pricing that wouldn’t otherwise require setting up a price list.

        I dislike using the price list feature for these purposes. However, since it is the only way I know of to specify special pricing, I’m glad to see the higher 750 list limit. Otherwise, I completely agree that any company needing to track more than 100 true price lists is probably asking for other problems. 🙂 Thanks for your good insights.

  • Hello,

    Working and improving inventory module in QBES is nice. But if Intuit add some features of POS to this version will be nicer. Like, creating and printing of Bar Code. Some customers need it and they don’t need to buy POS software.

    I hope there is improvement in Trial Balance report.


  • Hi Charlie,
    Thanks for sharing the improvements in QuickBooks for Mac 2012 with your readers. I just wanted to clarify that there are a couple known issues in the initial release where bank / credit card reconciliation data does not convert between Windows and Mac and multi-line item descriptions do not wrap.

    I will share more information as I have it.

    Will Lynes
    Product Manager
    QuickBooks for Mac

  • Charlie,

    Thanks for the clearly presented information. Do you think that QuickBooks will ever present portals for B2B customers to place their orders online? If they do, our little company will have a big problem.


    • Ken, I’m not familiar with your product in detail, but I would say a few things that are pure speculation on my part, with no “behind the scenes” information on this particular subject:

      1) Anybody that develops add-on software for QuickBooks (as my own company does) is always at risk, Intuit can decide that your market is worth going after.

      2) If you can weather the first onslaught, and if you have a good product that does a lot of great things, with great customer service, you have a reasonable chance of surviving and even coming out stronger. I’ll use SmartVault as an example of that. Look at my article at http://www.sleeter.com/blog/2011/09/quickbooks-2012-document-management/. A few years ago I was worried about SmartVault, because Intuit was stepping into their market. SmartVault stuck to their guns, improved their product, provides great service. Now, with QB 2012, Intuit is bowing out of the online document storage business, and SmartVault is stronger than ever. Intuit doesn’t always provide the best product in a particular area, they often will introduce a concept to people and make opportunities for companies that have a more advanced product.

      3) I don’t know what Intuit is doing or planning for the future, in detail, but I see an emphasis on mobile apps, and I’m not sure if they are interested in your particular area, at least not now. BUT I could be way off base on that…

  • Charlie,

    Thanks for all the work on QB. Got a question: I was on 2009 pro with Papersave and am due to upgrade. I notice that you mention that docs is now free (2009 never had it) and that the storage is local. Do I still need to load Papersave once I upgrade? can QB see what Papersave stored previously? Thanks much!

    • Jeffrey, there are differences between the products. I can’t say which is best for you, as I don’t know anything about your business.

      I don’t like the Intuit feature (Doc Center) if you are storing documents that has sensitive information – credit card numbers, social security numbers and the like, unless you are the ONLY person who uses QuickBooks. The docs are stored in the clear – I don’t believe that they are with PaperSave Plus. The integration is better, probably, with Doc Center.

      And, there isn’t any way to do a bulk import of documents into the Doc Center, so if you switch over you lose your older documents.

      • Charlie,

        Thanks for your clarification. I am a sole user, so security should not be a problem unless someone hijacks my machine. I like the Papersave Plus mostly, but it loads slowly on my machine. Guess it is time for an upgrade on the system.

        I think either system would benefit from some OCR function on the scan. I suppose I am lazy and want the software to recognize the vendor, etc, without having manually to enter a description.

        Onward to Pro 2012, once it is stable!

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