QuickBooks Mac 2011 R8 Update

Written by Charlie Russell

For those of you who work with QuickBooks Mac 2011, Intuit released an update today. There is one big caution regarding this if you have given your accountant a copy of your file for updates: Wait until you restore the your file with the accountant’s changes before you get this update.

When you are ready, make a backup copy of your company file (I always recommend doing that before any program update), select Quickbooks > Check for Updates to install the update and then upgrade your company file.

Client Changes

  • Fixes an issue where the account would be missing in the first line of a memorized general journal entry.
  • Fixes an issue where Customer and Vendor notes are lost upon upgrading from 2009 and earlier.
  • There are multiuser stability improvements, and an improved multiuser set up process.
  • Fixes the error The operation couldn’t be completed.(HVURLHandlerErrorDomain error 1001) while trying to access Help topics.
  • Fixes issues within Product Help that prevented access to help topics.
  • Fixes an issue where the Layout Designer help content will not open.
  • Fixed the error NSCFString substringWithRange: Range or index out of bounds after removing the password from the file.
  • Fixes the error NSDecimalNumber divide by zero upon upgrading a file.
  • Fixes an issue where QuickBooks crashes when the Spelling and Grammar window is open.
  • Improvements to spell check.
  • Fixes an issue where some accounts are missing after converting QuickBooks for Mac  2011 to QuickBooks for Windows.
  • Fixes an issue where too many matched transactions are being removed when having the Show Matched option turned OFF.
  • Fixed the error Uncaught exception has Occurred when using a ComboBox in Sales and Invoicing preferences.

Server Changes

  • Updates the server application to be compatible with this release.

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About the author

Charlie Russell

Charlie Russell has been involved with the small business software industry since the mid 70's, and remembers releasing his first commercial accounting software product when you had an 8-bit microcomputer with one 8 inch floppy disk drive. He has a special interest in inventory and manufacturing software for small businesses. Charlie is a Certified Advanced QuickBooks ProAdvisor with additional certifications for QuickBooks Online and QuickBooks Enterprise, as well as being a Xero Certified Partner. Charlie started blogging about QuickBooks in 2008 (Practical QuickBooks) and has been the managing editor and primary writer for the Sleeter Report since 2011. Charlie can be reached at charlie@ccrsoftware.com

Visit his CCRSoftware web site for information about his QuickBooks add-on products. He is also the author of the California Wildflower Hikes blog.


  • Charlie – thanks for the update on QB-Mac; it seems that it is growing in use, at least my Client base is expanding greatly for QB-Mac users. As I am the only Advanced QB ProAdvisor in my area who supports QB-Mac I am averaging a new QB-Mac user almost weekly. So it is nice that you can help ‘keep me on top’ of the issues and changes in the product that I otherwise don’t use except when a client calls. The QBLittleSquare site is a good one, but their blog staff doesn’t write in ‘Good Old Charlie’ style.

    Thanks again


  • Thanks for publishing this Charlie. Just one clarification. Since there is no such thing as an Accountant’s Copy in the Mac version, the file has to be restored completely, rather than the changes imported. Thus, your caution should probably read, “If your accountant is working on your file, wait until you get the file back before you upgrade.

    If you’ve sent your data to your accountant, wait until after you’ve restored your file with your accountant’s changes using your current copy of QuickBooks. Once the file is restored, choose QuickBooks > Check for Updates to install this R8 Update”

    That’s the quote from Intuit, but I think it is a little clearer for those actually working on the Mac version, and helps remind everyone that there is no Accountant’s Copy feature for the Mac.

    • Victoria, thank you for the clarification. It should be obvious that I don’t work with the Mac version myself, so I missed that difference. Thank you VERY MUCH for pointing out the correction (I have updated the article).

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