Microsoft has just released the public (not beta) version of Internet Explorer 9, and as I feared there are some compatibility issues with the desktop versions of QuickBooks.
Here is a quick rundown of what I’ve come up with so far. This is not a comprehensive list.
First, let me point out that Internet Explorer 9 (IE9) is only available on Windows 7 and Windows Vista (with the latest service pack). If you have Windows XP, you can’t install this. Update: There is a fix available for this problem, see http://qbblog.ccrsoftware.info/2011/10/quickbooks-loan-manager-and-internet-explorer-9-problem-fixed/
Also let me point out what most of you should know – QuickBooks is hard wired to use various Microsoft technologies, including Internet Explorer. Even if your default browser is Firefox or Chrome, you still need Internet Explorer installed on your system to use all of the features in QuickBooks.
In my very quick tests of IE9 and QuickBooks I’ve found that most of the features in QuickBooks work, with some exceptions. I can use menu options that open a browser window in IE9 without difficulty. Again, note that I’ve not tested EVERY window where this happens, just some common ones like the various windows in the Online Services menu, the Advanced Service Administration option in the Company menu, and others.
Where I run into problems is when I try to run some of the applications that QuickBooks includes to expand features – such as the Loan Manager and Cash Flow Projector. When I tried to run these using QuickBooks 2011 I ran into an error:
A vbd file is a Visual Basic Document file, an older method of programming. In this case, IE9 is not recognizing the VBD file or some component that relates to this – OR there is a security setting that prevents it from running. At this time I’ve not found a setting that gets this to run in IE9. I’m still looking – if anyone has any words of wisdom please leave a comment!
I haven’t tried every combination of QuickBooks and operating system that I have. I tried several variations, mixing Windows 7 and Windows Vista with QuickBooks 2011 (Enterprise and Premier) and QuickBooks 2010 (Enterprise and Premier), on both 64 bit and 32 bit systems. In all tests that I tried – QuickBooks can open IE9 windows, but Loan Manager (etc.) won’t run (as shown above).
Interestingly, in my one test of Premier 2009, I was able to run Loan Manager without trouble. This was on a system that also had Premier 2010 installed, and Premier 2010 couldn’t run Loan Manager.
Please note that all of my tests are with the US versions, I have not tried the Canadian, UK or Australian versions at this time.
For those of you that work with QuickBooks Online Edition, an article in the QuickBooks Online Blog states that QuickBooks Online works with IE9.
So, at this time, my recommendation is that you hold off on installing Internet Explorer 9 if you are working with a desktop version of QuickBooks, as you may find that it limits the features that you can use.
If anyone has any other experiences with this, leave a comment!