Automate Data File Analysis with QDA+
Author: Jim Cambra, EA - QDA Systems, Inc. Created: Tue Nov 30 16:52:42 2004
Gain a Competitive Edge:
Professionalize Your QuickBooks Consulting Practice With QDA+
The Automated Data File Analysis Program
By James S. Cambra, E.A., Certified QuickBooks ProAdvisor
An Emerging Profession
In recent years, a large and growing number of individuals from a variety of
fieldsincluding Certified Public Accountants (CPAs), Enrolled Agents (E.A.s),
Certified Bookkeepers (CBs) and computer consultantshave begun offering
consulting services in support of Intuits QuickBooks products. This trend
has been facilitated by the emergence of new professional designations in this
areamost notably Intuits Certified QuickBooks ProAdvisor, and The
Sleeter Groups Certified QuickBooks Consultant designationsgiven
to those who demonstrate expertise in QuickBooks products by successfully completing
an extensive battery of tests covering those products.
The Proper Tools
While these advisors emanate from diverse backgrounds,
they have in common a desire to provide QuickBooks consulting services in as
efficient, profitable and professional a manner as possible. To accomplish this,
they need the proper tools, foremost among which is a computerized system for
managing and conducting their QuickBooks consulting engagements. Until recently,
no such system existed.
With the introduction of the QDA+
family of products, consultants can now avail themselves of the tools required
to “professionalize” their practices. These products are designed
and tested by Certified QuickBooks ProAdvisors and Certified QuickBooks Consultants
to help QuickBooks consultants run their practices more profitably and professionally
while providing better service to their clients and, thus, gain a competitive
edge over other consultants who have yet to adopt this technology.
The Heart of the System
At the heart of the QDA+ system—both the
Basic and Pro Editions—is the automated data file analysis function. This
function:
- automatically interrogates and tests the client’s
data file, and
- issues a professional-quality report, editable by the
consultant, detailing the problems encountered, their likely causes, various
implications for the client, and the consultant’s recommendations for
corrective action; then
- generates an editable report documenting the agreed-upon
follow-up steps to be taken, and
- creates the engagement letters associated with those follow-up
engagements.
The Bane of the Consultant’s Existence
QDA+ addresses one of the major impediments
to developing a successful QuickBooks consulting practice. A problem that has
been the bane of the consultant’s existence—namely, the problem of
how to quickly, efficiently, professionally, and profitably provide that entry-level
service from which many, if not most, QuickBooks consulting engagements arise—the
data file analysis. Until now, data file analysis has been a marginally profitable
service. In fact, for many consultants it has been their loss-leader service.
Your Most Profitable Service
With QDA+, data file analysis is no longer a
loss-leader service. In fact, it can become the your most profitable service.
The big problem with data file analysis has been that going in, consultants
have no way to know whether it will be a three-hour engagement or a five or
even six-hour engagement. This is crucial to profitability since most clients
demand a fixed price for the service.
With QDA+, a typical data file analysis takes a mere few
minutes (not including the time spent reviewing the analysis with the client).
That’s right. Just a few minutes to conduct an analysis that can take several
hours when done manually. Imagine how many more data file analyses you can conduct
in the time you’re currently spending on just one analysis. Thus, this
increase in efficiency directly correlates with increased revenue.
Additionally, the QDA+ analysis is far more extensive, including
more than twice as many tests than under the commonly performed manual data
file analyses, and even more tests in development. Quality is enhanced as well,
since the program conducts all of its tests in the same way, every time.
Conducting monthly data file analyses followed by appropriate
remedial services—such as data file repair, customization, staff training,
and telephone support services, to name a few—allows the consultant to
document measurable improvement, as a result of the consultant’s services,
in the “health” of the client’s data file and in the performance
of their QuickBooks staff. In this way, QuickBooks consultants can
actually quantify the added-value they provide to their clients via these services.
Additional Entry-Level Services
Knowledge Assessments
Besides data file analysis, the QDA+ Pro Edition—QDA
Systems, Inc.’s flagship product—handles other entry-level engagements
that also result in additional follow-up services, including engagements designed
to test the client’s QuickBooks staff in the following areas of knowledge.
- Accounting
- Computers, and
- QuickBooks
Like QDA+ data file analysis engagements,
in these knowledge assessment engagements QDA+ :
- issues an editable, professional-quality
report, detailing the knowledge deficiencies encountered in the client’s
QuickBooks staff, various implications of these deficiencies for the client,
and the consultant’s recommendations for corrective action (generally
training); then
- generates a editable report documenting the agreed-upon
follow-up steps to be taken, and
- creates the engagement letters associated with those
follow-up engagements.
When used in conjunction with
training, the knowledge assessments are excellent tools for monitoring and measuring
staff improvement. In this way, QuickBooks consultants can again quantify the
added-value they provide to their clients via these services.
Support, Employee Screening and Staff Training
The built-in glossary, primers, More Info buttons
and firm’s policy statements can also become the basis for providing such
client services as QuickBooks telephone support, employee screening and
staff training. They make excellent tools for in-house employee screening and
staff training, as well.
Enhanced Professionalism
The firm’s policy statements and engagement
checklists also provide a high level of quality control for the consultant’s
practice, enhancing their professionalism. Professionalism is further enhanced
when the consultant and their staff can “arm” themselves with information
(e.g. through the More Info
buttons, the glossary, etc.) prior to interacting with the client. This is particularly
important when discussing problems found in the client’s accounting system
and when recommending changes to the client’s operating policies and procedures.
If the hallmark of a professional is the ability to consistently
deliver high-quality service with integrity, the use of tools that ensure your
ability to do just that is not an option; it is a necessity. This is even more
true when operating in a nascent profession like QuickBooks consulting,
in which there is no single accepted regulatory authority that sets standards
for knowledge, performance and conduct. Thus, it is up to those of us who are
most concerned with protecting our professional image to operate at the highest
levels of performance and conduct, thereby setting the standard by which the
profession is judged. We must bear in mind, however, that we are only as professional
as the tools we employ to provide services and manage our practices.
A Clear Competitive Edge
This ability to increase profitability and enhance
professionalism, while providing services that result in demonstrable, quantifiable
added-value for clients, will without a doubt result in a clear competitive
edge for those consultants who are among the first to implement the QDA+ family of products.
There comes a time in every industry when technology renders
current practice obsolete, and continuing to do things the old-fashioned, inefficient,
unprofitable way is no longer tenable. Just as no professional tax practitioner
today prepares tax returns manually, in very short order no QuickBooks consultant
will be conducting data file analyses and providing other QuickBooks consulting
services manually. This trend is an inevitable.
When you put it all together—increased efficiency and
profitability, automation of time-consuming yet high-value-added entry-level
services that automatically generate profitable follow-up services, enhanced
professionalism, and the ability to garner that crucial competitive edge necessary
for success—you can see it’s time to join the ranks of QuickBooks
consultants who are “professionalizing” their practices with QDA+.
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